This company was great to work with and made the entire process so easy. I was worried about getting custom brace made to fit my dog when they couldn’t see him in person, but their process and adjustments made for a perfect fit! Our big guy appreciates their attention to detail!
Hi Jillian,
Happy to hear you had such a great experience with us and that the entire process went well! We hope your dog is loving their new brace and continues to show improvements! Thank you for taking the time to leave us a review. Please let us know if you ever have any additional questions about the brace, happy to help!
Best,
AOC
The orthotics made for my goat fit great! This company has unparalleled customer service! Very happy with everything from start to finish on this order.
Hi Kristy,
This is amazing to hear! We are happy you had such a great experience with the whole orthotics process and our customer service team. We hope your goat continues to show improvements with the orthotics. Thank you for taking the time to leave us a review. Please let us know if you ever have any additional questions, happy to assist!
Best,
AOC
My dog is getting around good with his new brace.
Hi Jan,
Happy to hear your casting went well and that your dog is adjusting to the brace! We hope your dog continues to show improvements. Please let us know if you ever have any questions about the brace, happy to help!
Best,
Animal Ortho Care
It took 2 tries for the casting because one of the rolls of cast material was defective, so I had to get more sent to me. It also took 2 tries to get the right fit, so it was a long process because I had to send the brace back and they had to make changes. It fits well now. The customer service was amazing and the brace really helps.
Hi there,
We are sorry to hear that the casting process took longer than expected. We are happy you were able to get your brace back and that it is helping your dog! We wish for nothing but continued improvements each week for your dog. Thank you for taking the time to leave us a review. Please let us know if you ever have any questions about the brace, happy to assist!
Best,
Animal Ortho Care